Shipping policy

Shipping Policy

At Ghouri Official, we aim to deliver your orders safely and as quickly as possible across Pakistan.

1. Shipping Coverage

We currently offer delivery across Pakistan, subject to courier service availability in your area.

2. Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive a confirmation or tracking update through the contact information provided at checkout.

3. Delivery Time

Estimated delivery time is generally:

3–7 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may also offer promotional free delivery on selected orders or during special promotions.

If a free-shipping offer is available, the applicable minimum order value and conditions will be displayed on our website.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

If you place a COD order, please make sure that your name, phone number, and delivery address are correct and that someone is available to receive the parcel.

6. Order Confirmation

For some orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.

If we are unable to confirm an order, we may delay or cancel the order.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an order is returned to us because of an incorrect address, incomplete address, incorrect phone number, or failure to receive the parcel, additional delivery charges may apply if the order needs to be shipped again.

8. Delayed or Lost Shipments

While we work with reliable courier services, delivery delays can sometimes occur due to circumstances beyond our control.

If your parcel is significantly delayed or appears to be lost, please contact us at 
WhatsApp : +923272100593 with your order number so that we can assist you.

9. Damaged Packages

Please inspect your parcel when you receive it.

If your order or product appears damaged, defective, or incorrect, please contact us as soon as possible at:

WhatsApp : +923272100593

Please provide your order number and clear photos/videos of the issue so we can review it and provide an appropriate solution.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Ghouri Official
WhatsApp : +923272100593
Email: ghouriofficial26@gmail.com
Return Address: Zaibunnisa Street, Karim Center, Saddar, Karachi, Pakistan