Terms of service

Terms of Service

Welcome to Ghouri Official. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

This website is operated by Ghouri Official. Throughout the site, the terms “we,” “us,” and “our” refer to Ghouri Official.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

2. Products and Services

Ghouri Official offers a range of home solutions, household products, smart gadgets, beauty tools, organizers, cleaning products, and other related items.

We make every effort to display our products, descriptions, images, colors, and specifications as accurately as possible. However, slight differences in color, appearance, or packaging may occur due to photography, lighting, screen settings, or manufacturer packaging.

We reserve the right to discontinue any product or change product information, specifications, or prices at any time without prior notice.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative, update your order, or provide a refund for the unavailable item.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price and contact the customer before processing the order.

5. Orders

When you place an order with Ghouri Official, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

We reserve the right to refuse, cancel, or limit any order if we believe there is an error, fraudulent activity, incorrect information, or product availability issue.

An order is considered confirmed once it has been accepted by Ghouri Official.

6. Payment

We accept the payment methods available and displayed at checkout.

You agree to provide valid and accurate payment information when placing an order.

For Cash on Delivery orders, the customer agrees to receive the order and pay the applicable amount upon delivery.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery time shown on our website or communicated by our team.

Delivery times may vary depending on the customer's location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Ghouri Official is not responsible for delays caused by courier companies or circumstances beyond our reasonable control.

Please ensure that your delivery information is correct before submitting your order.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, incomplete, or incorrect product, please contact us as soon as possible at:

WhatsApp : +923272100593

You may be asked to provide your order number along with clear photos or videos of the issue so that we can investigate and provide an appropriate solution.

10. Website Use

You agree to use our website only for lawful purposes.

You must not:

- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, or misuse our website content without permission.
- Interfere with the security or operation of our website.
- Submit false or misleading information.

11. Intellectual Property

All content on this website, including the GHOURI Official name and logo, product images, graphics, text, designs, and other materials, belongs to Ghouri Official or its respective content owners.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

These services may have their own terms and privacy policies. GHOURI Official is not responsible for the policies or practices of third-party service providers.

13. Limitation of Liability

Ghouri Official will make reasonable efforts to ensure that product information and website content are accurate.

However, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical problems, payment-provider issues, or incorrect information provided by the customer.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Ghouri Official
WhatsApp : +923272100593
Email: ghouriofficial26@gmail.com
Return Address: Zaibunnisa Street, Karim Center, Saddar, Karachi, Pakistan